An employer of record, a business process outsourcer and a dedicated specialist provider all put people offshore to work for you. They differ in who finds the person, who manages them and how much of the work you control.
The three models
Employer of record (EOR). You find the person; the EOR becomes their legal employer in their country and runs payroll, taxes and local employment paperwork. You manage the work day to day and pay the EOR a fee on top of the person's pay.
Business process outsourcing (BPO). You hand a whole process, such as a support queue, to a vendor. The vendor hires, trains and manages the team, often shared across clients and often in the vendor's own systems, and you buy the result: tickets answered, calls handled.
Dedicated specialists. A provider recruits and vets a professional who works only for you, inside your tools, as part of your team. You direct the work and set priorities; the provider handles recruiting, contracts, pay, replacement and day to day management.
Which fits you
- Choose an EOR if you have already found the person and want to employ them properly abroad.
- Choose a BPO if the process is high volume, well defined and you care about the output, not who does it.
- Choose dedicated specialists if you want someone who learns how your business works, sits in your tools and grows with the role.
employmagic provides dedicated specialists who work inside your tools: you direct the work and set priorities; we handle recruiting, contracts, pay, replacement and day to day management, such as schedules, attendance and quality checks. If your specialist isn't working out, at any point, we'll have a replacement ready.