Healthcare Practices
Insurance posting, claims management, patient operations, and practice marketing, all handled by experienced, managed specialists.
Let's TalkFrom administrative backlog to centralized operations
Billing, front office work and marketing pull time away from patient care. Our specialists take on the administrative load across your locations.
Insurance posting and claims
Keep payments posted and claims moving so revenue is not waiting on your front desk.
- Insurance posting
- Claims management
Patient and practice operations
Handle the daily operations that keep each location running.
- Patient operations
- Practice operations
Practice marketing
Keep your practice visible while your team focuses on patients.
- Marketing for practices
The offer
Front Desk Relief Team
Your front desk and billing staff stop drowning in phones, scheduling and follow ups, so the practice spends its time on patients.
- Remote specialists for patient scheduling and reminders, insurance verification, and billing follow ups
- They work only inside your systems, with access you control
- Dedicated to your practice, never shared with another client
- Month one free if your first placement doesn't deliver.
- As your practice grows: 10 hours a month of complimentary process advisory for teams of 10 or more
Bonuses
- No show reduction routine. Reminder and confirmation scripts the team runs before every appointment day
- Billing follow up tracker. A shared view of open claims and their next step, updated daily by your specialist
Our premium service
A managed team with guarantees, not a seat you have to manage.
Dedicated, never shared
One person, one client, on your hours. Your specialist is never shared with another client.
First month guarantee
If your first placement doesn't deliver in month one, you don't pay for that month.
Replacement whenever you need it
If your specialist isn't working out, at any point, we'll have a replacement ready.
Monthly process advisory
From 10 seats, our operations team spends 10 hours a month with you. We surface your SOPs and write them with your team, then show which processes to improve and which AI could take on. We help you choose your team leads, set up a leadership structure and train them to improve how the work gets done. We also set up advanced scheduling and team level reporting in your own systems.
No strings attached
You sign a simple agreement, but there's no lock in. Cancel anytime, with no early termination fees.
We manage, you direct
Whether you have one person or a hundred, you keep control of the work and we take on the people side.
You direct
- Priorities and the daily work
- Your queue, SLA and quality bar
- Training specific to your company
- Final approval on financial, tax and legal decisions
We handle
- Attendance, working hours that match yours, and PTO
- Check ins, performance and replacements
- Conduct, HR issues and our compliance training
- Onboarding, offboarding and payroll
How to work with us
Intro call
A quick call to learn your goals and the work you want off your plate, and to agree terms that fit the way you work.
A shortlist of specialists
We write the job description around your needs and shortlist experienced people for the role. We would rather take an extra week than send the wrong person.
Start and ramp up
Your specialist starts on your hours, inside your tools, trained in everyday AI, about a week after your intro call. A KPI review at day 30 to 60, based on your own queue or SLA, checks the work is on track.
Managed as you grow
You direct the work and we manage the people side. From 10 seats, monthly process advisory begins.
Centralized operations across locations
Run billing, front office support and marketing from one centralized team across all of your locations.
Data handling
Every specialist completes our Privacy and Data Protection training and passes a quiz before getting access to any client system.
Case studies
See All Case StudiesClient story
How a dental group with four locations could keep insurance claims moving and every call answered
A dental group adds six specialists for insurance follow up, patient calls, recall visits and staff paperwork, and saves about $217,100 a year.
October 15, 2026
Client story
How a family medicine practice could work through its billing backlog and keep the phones answered
A busy practice adds three specialists for claims follow up, chart data entry and patient calls, and saves about $111,300 a year.
October 14, 2026
One short email a month
A practical article, a cost or hiring tip, and a team spotlight.
Ready to centralize your practice operations?
Tell us which functions are taking time from patient care. We'll align on your goals and have your team started in about a week.